Control plane: Operational
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// buyers_guide · observability·Updated November 2025·6 vendors

AI observability tools, compared.

AI failures look like 'the assistant got weird,' not a stack trace. These are the tools that turn AI behavior into something you can actually page on.

// tl;dr · editor's take

Pure observability tools (Helicone, Langfuse, Arize) are great for visibility; full control planes (stackcontrolai) unify traces with routing, policy, and cost. Datadog and New Relic are catching up where your APM already lives.

top pick
stackcontrolai

End-to-end traces, evals, drift, and SLOs for every model call — joined with the routing, policy, and cost ledger so on-call sees the whole story in one timeline.

Read the platform page
// how we evaluated

What separates serious vendors from demos.

criterion 01

End-to-end traces

Prompts, tool calls, retries, and approvals in one timeline.

criterion 02

Evals

Rule-based, classifier, model-graded, and human-graded scoring.

criterion 03

Drift detection

Distribution shifts on inputs, outputs, and embedding spaces.

criterion 04

SLOs + alerting

p50/p95/p99 latency and quality SLOs per route.

criterion 05

Replay

One-click replay of any failed run against a different model or prompt.

criterion 06

Exports

Stream traces to Datadog, Honeycomb, SIEM, and the warehouse.

// comparison_matrix

AI observability tools at a glance.

Updated November 2025
VendorBest forDeploymentGovernancePricingLink
stackcontrolaifeatured
Observability on the same plane as routing, policy, and costSaaS · VPC · self-hostPolicy DSL · RBAC · tamper-proof auditUsage + enterpriseOpen
Langfuse
Open-source LLM observability with a strong eval workflowOSS · SaaS · self-hostWorkspace rolesOSS + Cloud tiersVisit
Helicone
Drop-in LLM observability with clean analyticsSaaS · self-hostWorkspace rolesUsage tiersVisit
Arize AI
ML + LLM observability with rich drift analyticsSaaS · self-hostWorkspace RBACEnterpriseVisit
Datadog LLM Observability
Datadog shops consolidating AI signals with APMSaaSDatadog RBAC · auditDatadog tiersVisit
New Relic AI Monitoring
New Relic estates extending APM to LLMsSaaSNew Relic RBACUsage tiersVisit
// vendor_notes

One paragraph per vendor.

featured

stackcontrolai

Observability on the same plane as routing, policy, and cost
Open

End-to-end traces, evals, drift, and SLOs for every model call — joined with the routing, policy, and cost ledger so on-call sees the whole story in one timeline.

strengths
  • · One trace across modules
  • · Replay against any model
  • · OTLP and Datadog exports
vendor

Langfuse

Open-source LLM observability with a strong eval workflow
Visit

Open-source observability with traces, prompts, datasets, and evals. A strong default when self-hosting matters.

strengths
  • · OSS and self-hostable
  • · Good eval and dataset story
  • · Clean UX
watch-outs
  • · Observability-only
  • · No router or policy plane
vendor

Helicone

Drop-in LLM observability with clean analytics
Visit

Lightweight LLM observability with traces, prompts, and cost analytics. Popular as a first observability step.

strengths
  • · Easy integration
  • · Good cost analytics
  • · Self-hostable OSS
watch-outs
  • · Observability-only
  • · Lighter on enterprise governance
vendor

Arize AI

ML + LLM observability with rich drift analytics
Visit

Mature ML observability platform extended to LLMs (Phoenix). Strong for teams that already own classical ML monitoring.

strengths
  • · Deep drift analytics
  • · ML + LLM in one place
  • · OSS Phoenix option
watch-outs
  • · Heavier to operate
  • · Less focused on routing/policy
vendor

Datadog LLM Observability

Datadog shops consolidating AI signals with APM
Visit

LLM-aware tracing and monitoring inside Datadog. The pragmatic choice when Datadog is already your APM.

strengths
  • · Native Datadog UX
  • · Joins with infra/APM data
  • · Mature alerting
watch-outs
  • · LLM-specific features still catching up
  • · Eval workflow is thinner
vendor

New Relic AI Monitoring

New Relic estates extending APM to LLMs
Visit

AI-aware monitoring inside New Relic, designed to sit next to existing APM and logs. Natural fit if New Relic is the system of record.

strengths
  • · Single APM pane
  • · Familiar alerting
  • · Quick to enable
watch-outs
  • · LLM-native depth varies
  • · Routing and policy live elsewhere
// frequently asked · ai observability tools
What's different about AI observability?expand

AI observability extends APM with AI-specific signals: prompt and version provenance, tool calls, eval scores, drift on inputs/outputs/embeddings, and one-click replay. Latency and error rate alone don't catch hallucinations, regressions, or silent quality drops.

Do we need a dedicated tool, or can our APM do it?expand

Datadog and New Relic are adding LLM features and are practical if your APM is non-negotiable. Dedicated tools (Langfuse, Helicone, Arize) lead on eval workflow and prompt management. A control plane like stackcontrolai unifies observability with routing and policy on one trace.

How do you actually score quality on free-form outputs?expand

Configurable evals: rule-based, classifier, model-graded, and human-graded. Scores attach to traces, drive SLOs, and surface drift before users do.

Can we export traces to our existing backend?expand

Yes. stackcontrolai exports OTLP to Datadog, Honeycomb, Grafana Tempo, and any OTel-compatible backend, plus logs to your SIEM and metrics to Prometheus.

// other buyer's guides
// see it on your traffic

Skip the demo loop. Run it on your stack.

The live console mirrors what stackcontrolai does in production — governance, routing, traces, and cost on one plane.